Cancellation Policy:
All cancellations must be by phone or in writing.
Advance deposits minus a $30.00 processing fee will be
refunded if the cancellation request is 30 days prior to
arrival, or 45 days prior to arrival to reservations 30
or more days.
No refund will be made for cancellations less than 30
days prior to arrival date unless the unit and the dates
reserved are re-rented, 45 days for reservations of 30
or more days.
Changes will result in a $15 change charge.
Advance deposit required is half the total rent charge
and must be paid within 10 days of the date of the
contract to guarantee this reservation. In certain
cases, balance may be due in full at time of booking.
Balance of rent, cleaning fee, security deposit, and
sales taxes are due at check in. NO PERSONAL CHECKS ARE
ACCEPTED AT CHECK IN FOR RENTALS LESS THAN 30 DAYS.
There is a $25.00 return check charge. PLEASE NOTE: We
can only accept one payment per reservation at check in.
If you are a late arrival, balance is due at 9:00 am the
next morning.
During Holiday time periods balance is due in FULL 15
days prior to arrival. We will accept money orders,
certified funds, or a check for payment.
There are NO REFUNDS for early departures.
ONE SET of linens, toiletries (soaps, tissues, etc.) and
kitchen items (trash bags, soaps, etc.) are provided at
check in for your stay. Extra linens are available at an
additional cost. Daily maid service is not provided
daily. We recommend that you bring extra towels for the
pool.
A SECURITY DEPOSIT IS REQUIRED prior to unit occupancy,
security deposit will be refunded/ shredded within 30
days of departure less any deductions for damage to. Or
loss from unit, including, but not limited to linens,
failure to return keys, long distance charges, and/or
additional cleaning.
In order to avoid additional cleanup charges guest are
ask to:
1. Tidy and straighten unit.
2. Wash and replace dishes, silverware, pots, and pans
in proper places.
3. Place trash and garbage in outside receptacles.
4. Close windows, lock doors and turn heat to the LOW
setting.
5. Return keys to the rental office upon departure.
6. Make certain no pets have been in the unit.
NO PETS ALLOWED!!!
The Owner/Agent does not guarantee weather, road, or ski
conditions, and therefore NO REFUNDS as a result of
these conditions. Transportation is the sole
responsibility of Lessee. PLEASE COME PREPARED!
This is a vacation rental agreement under the North
Carolina Vacation Rental Act, the rights and obligations
of the parties to this agreement are defined by law and
include unique provisions permitting the disbursement of
rent prior to tenancy and expedited eviction of tenants.
Your signature on this agreement, or payment of money or
taking possession of the property after receipt of
agreement, is evidence of the your acceptance of the
agreement and your intent to use this property for a
vacation rental.
RENTAL CONTRACT
Between Lessee and Sugar Ski & Country Cub, HOA, Inc.
1. ARRIVAL AND DEPARTURE. Check-in after 4:00 PM;
Checkout before 10:00 AM. Lessee agrees to schedule
arrival and departure accordingly as we CANNOT MAKE
EXCEPTIONS due to heavy Cleaning, Maintenance and
Inspection Schedules. Late check-in available with paid
deposit. Late Check out is not available. Should tenant
remain in unit beyond checkout time for any reason, a
$35.00 late checkout fee will automatically be imposed
until 12:00 PM, therefore a full days rent shall be
charged.
2. LATE ARRIVALS. If you arrive after business
hours, there is a large late arrivals bear located on
the outside of the front door, where you will find a
late arrival packet with your name on it. You will find
a map, key, and parking pass enclosed in the envelope.
Emergency numbers are also posted on the window of the
front office. No packet will be left for a tentative
reservation.
3. RESERVATION DEPOSIT. A Reservation Deposit
equal to one half of the total rental amount plus trip
insurance and $45 security deposit waiver is necessary
to confirm a reservation or the reservation will
automatically be canceled. Credit Card, phone deposits
are necessary when you book your reservation. Balance
for all reservations is due in full 15 days prior to
arrival.
4. AGE OF OCCUPANT. Lessee must be 21 years of
age or older.
5. LIMITED PARKING. Due to limited parking, two
parking passes per unit will be issued and no more.
Please arrange to have no more than two vehicles on
premises while you are staying here at SSCC.
Unidentified vehicles are subject to towing.
6. NO HOUSE PARTIES. The Owner’s Agent rents
strictly to families and mature adults only. Absolutely
No House Parties, Fraternities, Sororities, or
Unchaperoned Youth Groups allowed. No children will be
allowed to check in without their parent(s). Parents
must occupy the same property as children during the
term of this agreement. Should a house party or group
attempt to occupy the property by any device, they will
be immediately evicted and/or admittance re used and the
Reservation Deposit, Rent, and Security Deposit will be
forfeited as liquidated damages, in addition to any
right or remedy available by law.
7. TELEPHONES are available. Long Distance is
available with credit card deposit.
8. NO PETS. Pets are not allowed in any of the
rental properties. Violation of this provision will
result in immediate eviction and the Reservation
Deposit, Rent, Security Deposit will be forfeited.
9. THIRD PARTY AGREEMENT FUNDS. At times, this
management firm will enter into third party agreements
for the benefit of our guest. Tenant will be entitled to
a reimbursement of any fees paid to this management firm
for goods, services, or benefits procures by the
management firm from third parties for the benefit of
the tenant that have not been paid out prior to
cancellation
10. DEPARTURE CLEANING. To make your stay more
enjoyable, Departure Maid Service is provided. See front
of Contract for items that are not included in this
cleaning for which you are responsible. Daily maid
service is not available.
11. CONDITION OF PREMISES. The property you have
rented is a privately owned dwelling with Sugar Ski &
Country Club, HOA, Inc. acting solely as Owner’s Agent.
It is rented with the Property Owner’s furniture and
household furnishing or equipment. The Owner’s Agent
shall not be responsible for providing any additional
furnishings or equipment. Owner and Owner’s Agent shall
attempt to maintain in good safe working order and all
efforts will be made for timely repairs to electrical,
plumbing, sanitary, heating, ventilating and other
facilities and major appliances supplied by Owner/Agent.
No Lessee incurred expenses shall be deducted from the
rental fees. Properties are furnished for light
housekeeping and basic needs. Please bring cookware and
other “specialty” items with you.
12. CONDITION OF AMENITIES. Sugar Ski& Country
Club Management will make every effort to maintain
on-site amenities in good working order. However, given
the difficulty in repairing such items tenant
understands that agent cannot guarantee all amenities to
be working properly during length of stay. Tenants will
not be entitled to refund should such a situation arise.
13. LOCKOUTS. If management is contacted after
hours for a unit lock out guests will be charged a
minimum of $50.00. Any locksmith charges will be
additional expense to guest.
14. DAMAGE. All tenants are requires maintaining
the leased property in accordance with Section 42A-32 of
the VRA. Lessee accepts complete responsibility for all
acts of their children, guests, and visitors and full
responsibility for loss of any kind to the property
during the Lessee’s period of occupancy. Lessee
authorizes Owner’s Agent to repair damage from Lessee’s
misuse ant to replace lost or damaged inventory and
furniture items at Lessee’s expense, payable upon
demand.
15. NOT ALLOWED. The following are not allowed
and constitute a breach of contract that will result in
eviction, loss of deposit and/or rent, and possible fine
and/or imprisonment: Cooking on balcony with grills or
otherwise (you can grill at Gazebo’s on property), Loud
noise or music; Fireworks (illegal in North Carolina);
obnoxious, dangerous, or unlawful behavior; Pets; House
Parties; Campfires, Commercial use of property, Campers,
tents, or RV’s; No use of the property that violates any
criminal law or regulation. Exceeding published
occupancy limitations; Removal of any item from the
property. Smoking is not allowed in any of the
stairwells.
16. TRANSFER OF PROPERTY BY OWNER in accordance
with Section 42A-11(b)(5). IF this Rental Agreement is
to end 180 days or less after recorded change of
ownership, the tenant has no right to enforce this
contract. If this Rental Agreement is to end more than
180 days after the recordation, the tenant has no right
to enforce the terms of this agreement unless the new
owner agrees in writing to horror the agreement. The
Owners Agent shall notify Lessee of the change in
ownership and whether the Lessee has the right to either
occupy the property or to receive a refund. Upon
termination of the landlords’ interest in the property,
for any reason, all advance rents shall be transferred
to the new owners account, within 30 days of the change
of ownership. If this Rental Agreement is to end more
than 180 days after recordation, the same 180-day rule
as above shall apply.
17. SUBSTITUTION AND CANCELLATION BY OWNER. This
Agency reserves the right to move any reservation should
the original property booked become unavailable due to
any unforeseen circumstances (i.e., sold, no longer in
Rental Program, Owner’s use, act of God., ect.). The
Owner’s Agent may provide the Lessee with substitute
comparable accommodation without notice for the same
period without liability, or breach of contract. If
Owner’s Agent is unable to provide substitute comparable
accommodations, the Owner’s Agent’s liability shall be
limited to refund of rents and/or deposits. If Owners
Agent locates an available unit at a higher price,
tenant will be responsible for the difference in price.
18. RIGHT OF ENTRY. Owner’s Agent, or his
representative, shall have the right to enter the
Property at reasonable hours for the purpose of making
repairs or inspections. If the Property is listed for
sale, the Lessee agrees to allow the unit to be shown by
appointment.
19. SUBLETTING OR ASSIGNMENT. Lessee cannot
sublet or assign the Rental Contract without the Owner’s
Agent’s written consent.
20. RULES, REGULATIONS, AND LAWS. Lessee agrees
to adhere to the Rules, Regulations, and Laws affecting
the State, City, County, Home Owner’s Association,
Property, and SSCC Rentals and assumes complete
responsibility for the actions of the Lessee’s guests,
visitors, children, spouse, and/or relatives.
21. NO SHOW. The Property will be reserved by the
Lessee until 12:00 PM for the day immediately following
the arrival date on the front side of this contract. If
the Lessee has not prepaid the balance due, or checked
in by this time, the Owner’s Agent shall have the right
to cancel this Contract and pay Reservation Deposit to
the Property Owner.
22. LOST AND FOUND. Owner’s Agent will not be
responsible for any personal items that are lost or left
in the unit or on property.
23. SUBJECT TO CHANGE. Amenities, features,
facilities, and bed arrangements are subject to change
without notice or compensation. Changes can occur as a
result of the sale of the Property, remodeling,
replacement, and servicing, or mechanical failure.
24. OWNER’S STORAGE. Secured storage space is
reserved for the Property Owner and is not included
within this rental.
25. NONLIABILITY AND INDEMNIFICATION OF OWNER’S
AGENT. Lessee agrees to indemnify and save harmless
the Owner’s Agent from any and all costs, expenses,
legal proceedings, attorney’s fees, suits, claims, or
demands whether from loss of life, damage to personal
property, theft, or injury to the Lessee, Lessee’s
family or guests, and/or visitors entering the Property
or the building or the grounds in which the Property is
a part, including but not limited to pool, hot tub,
sauna, and Jacuzzi area, tennis/basketball court and
shuffleboard court, unless caused by negligent act of
management firm or owner. Lessee waives all security
provisions.
26. DEFAULT BY LESSEE. Lessee agrees that upon
violation of any conditions, agreements, restrictions,
covenants, and obligations of this Contract, the Owner’s
Agent may terminate this Contract and enter the Property
by force or statutory proceedings, in which case any and
all moneys paid by the Lessee will be forfeited by the
Lessee as liquidated damages in addition to, and not in
lieu of any right or remedy available under law.
27. INTEREST BEARING ACCOUNT. Lessee understands
that deposit may be placed in an interest bearing
account, and that any interest will accrue to the credit
of SSCC, HOA, Inc. Lessee will receive no interest,
credit, or benefits from this account.
28. LODGING AND SALES TAXES applied are at the
rate applicable. Current taxes shall be dispersed upon
termination of tenancy or material breech of contract.
29. DISPERSMENT OF FUNDS. This agent will
disperse to owner all funds remaining in trust account
with regard to this reservation, upon commencement of
tenancy, a material breach of contract by tenant or
other occurrence set forth in Section 42A-16(a) of the
VRA.
30. SSCC Rental Management maintains escrow
accounts in Highlands Union Bank, Banner Elk, NC.
Acceptable forms of payment are personal check, money
order, visa, master card, and discover card.
MasterCard, Visa and Discover are accepted at check in.
Personal checks are accepted at check in on reservations
that are 30 or more days.
828-898-9784 | 800-634-1320 |
