We have tried to answer just about any question that you may have here in the FAQs section. So BEFORE you email us, try the most frequently asked questions and subsequent answers. If, however, you DO have a unique question, feel free to call our toll free number at 800-634-1320, or use our online reservation system and we’ll try to assist you ASAP. Here is a list (in order of importance) of our most frequently asked questions. Simply click on the one that YOU have and see the answer!
We are not the ski resort. We are a condominium resort on Sugar Mountain, if you are looking for the ski resort please visit the Sugar Mountain Resort website.
Please click on the reservations link and select your dates. There, you may view the units available for your desired dates.
You can view the rate for a specific date and/or unit by checking for availability at the reservation link.
You may visit Ski Country Sports main rental shop located at 3149 Tynecastle Highway, Banner Elk, NC 28604 OR at the Sugar Mountain Resort itself when purchasing lift tickets. Once you have checked in to your unit, you can ski down Oma’s Meadow when it opens up for night skiing at 6PM. After 8PM, you can purchase a day ticket for the next day so that you do not have to drive down the mountain again in the morning, so make plans to do that during one of your evening runs!
We are located on top of Sugar Mountain, at the very top of the slope they call Oma’s Meadow, which is rated intermediate/blue. Our two bedroom units are ski in, ski out and all of the others are just a short walk.
They vary in size from efficiency to two bedrooms. To be exact, the efficiencies are 400 sq ft, loft units are 500 sq ft, one bedroom are 513 sq ft, and the two bedrooms are 900 sq ft.
Floor plans may be found with unit information.
A one time processing fee is charged on all reservations to handle administrative cost.
We are a condominium resort only. We do not rent homes or cabins.
This community allows electric fireplaces only. A recent inspection determined that it is no longer safe to have wood burning fireplaces in any units , Except Building One. No woodburning fires are permitted.
We all hope that we have fresh, natural snow for your visit. Sugar Mountain has great snow making capabilities for those times when nature does not cooperate with your planned visit.
If adverse weather conditions (snow or ice) are present, the Sugar Mountain police will require you to have chains or 4/All wheel drive to come up the mountain. Please come PREPARED!
If the same unit can be re-rented for all or a portion of the nights of your scheduled stay, you will receive a refund minus a $30 cancellation fee. If the unit can not be re-rented you forfeit any deposit. We do offer Trip Interruption Insurance through CSA Travel Protection. For more inforamation on this coverage, visit CSA Travel Protection website. Please remember that trip insurance premium you pay is non-refundable.
Sugar Ski’s new Clubhouse opened in May 2021 featuring an indoor heated swimming pool, sauna, hot tub, and fitness center. The clubhouse is open seven days a week from 8am-9pm is only available to owners, owner guests, and renters here on the property. We have one tennis court with two pickleball courts painted on the hardcourt surface. There are areas available to rent for group gatherings in conjunction with our rental units.
We are at 4900ft above sea level.
Yes, some of the finest dining establishments in the High Country are just minutes away in Banner Elk. The same is true for shopping at Food Lion and Lowes Grocery stores just a few miles away. There are no restaurants on property.
We are only 15-20 minutes away from the ski slopes of Beech Mountain -it depends on traffic and road conditions.
There is NO sledding on Sugar Ski and Country Club property or on the slopes of Sugar Mountain.
You can find snow tubing at the base of Sugar Mountain at the ski resort, in the resort community of Seven Devils at Hawksnest, and at Jonas Ridge Tubing south of the area off Hwy. 181.